Política de envío
Thank you for shopping with us. Please review our shipping policy below for information regarding order processing, shipping times, and delivery.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During periods of high order volume, processing times may be slightly delayed.
Shipping Rates & Delivery Times
Shipping charges and estimated delivery times are displayed at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Delays and Exceptions
Delivery delays may occur due to:
- Weather conditions
- Customs clearance procedures
- Carrier delays
- High shipping volumes
- Incorrect or incomplete shipping addresses
We are not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to investigate the issue and assist where possible.
International Shipping
International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their local authorities. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order status, please contact our support team for assistance.